Enabling H.264 for an Access Profile
Important
Make sure to review the advanced server configurations and any relevant Group Policy settings before enabling this feature. Missing or incorrect system-level settings may prevent the feature from working as expected, even if it's enabled within Thinfinity® Workspace.
1
Open the Access Profile Settings menu
In Thinfinity Workspace home page, locate the Access Profile for which you want to enable H.264 feature, click on the three-dot menu and select Edit.
2
Enable the H.264 option
In the Settings navigate to the Experience tab and enable the H264 option:

For more details on how to enable H.264 on the remote desktop, see the next section Preparing a Remote Desktop for H264 support.
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