The Analytics feature allows assigned users to view historical data regarding logins, sessions, browsers, and connections established within the server in a given period of time.
To access the Analytics add-on, click the user profile icon and then select Analytics.
In the main Analytics screen, you will find different categories to consult historical data from specific periods of time. The information is categorized into Sessions, Connections, Logins, Browsers, and File Transfers.
The Sessions tab provides a comprehensive view of all active and past users. It allows real-time monitoring, tracking, and analysis of user activity.
Key features
Real-time monitoring: Displays all active sessions, including user information, duration, and the resource being accessed.
Detailed sessions information: Each session log provides critical details such as the username, the start time of the session, the duration, the IP address of the connection, and which applications or resources are being used.
Historical data: Sessions can be recorded, enabling long-term analysis of usage patterns, identifying trends, and assisting in resource planning. It's a useful tool for audits and for optimizing system performance over time.
Sessions filtering: Administrators can apply various filters to narrow down session logs based on time, user, or resource type.
Connection status: Provides details about the state of each session, such as whether it was successfully completed, if it is still active, or was prematurely disconnected, allowing for troubleshooting and performance diagnostics.
The Connections tab displays information about your remote desktop connections, including connection duration, concurrent connections, and connection types. It helps you identify trends and optimize your remote desktop environment to ensure optimal performance and resource utilization.
This section is essential for monitoring and managing the flow of data between the user devices and the remote environment, ensuring smooth operations and maintaining security.
Key features
Detailed connection overview
Includes critical data such as the start time, duration, user information, IP addresses, and the type of connections.
Connection status
Displays the current status of each connection. It allows to identify issues in real time and address them.
Bandwidth usage
Tracks bandwidth consumption for each connection, monitoring the network performance and identifying any connection that may consume excessive resources to ensure that the network infrastructure is not overloaded.
Protocol information
Inform about the type of protocol used, helping to diagnose compatibility or configuration issues between client devices and remote environment.
Historical connection data
Stores past connection logs, to analyze connection trends over time. It's useful for optimizing resource allocation, forecasting usage, and identifying potential network bottlenecks.
Security and compliance monitoring
Track the IP addresses and types of connections. Administrators can ensure that connections are coming from trusted sources and in compliance with existing policies.
The Logins tab offers comprehensive insights into remote desktop login activities, including key metrics such as the total number of login attempts, success rates, and login frequency patterns. This detailed data enables administrators to monitor user access behavior, helping to detect potential security threats, such as unauthorized login attempts or failed authentication attempts.
Key features
Login attempts overview
Displays all successful and failed login attempts, including the username, time, and date of each attempt, and the IP address of the device trying to access the system.
Authentication method
Provides details on the type of authentication used, username and password, multi-factor authentication or Single Sign-On, helping administrators verify the security methods during the login process.
Success and failure tracking
The login status is marked as either successful or failed. Helps detect unauthorized access attempts or brute force attacks.
User behavior analytics
Analyzes the login patterns of users such as frequency and time. Helps understand user behavior and identify any anomalies that could indicate suspicious activity.
Geographical data
The IP address of each login attempt can be traced to a geographical location, enabling administrators to detect logins from unusual or unauthorized locations, which can signal a compromised account.
Historical login data
Retains past login information, allowing for long term analysis and audit trails. This data enhances security measures over time.
The Browsers tab displays information about the web browsers used to access the remote desktop environment, including browser type, version, and platform. This data can help you understand the diverse range of devices and browsers used by your remote desktop users, and ensure that your remote desktop environment is optimized for all platforms and devices.
Key features
Browser identification
Displays detailed information about the web browsers being used by clients to connect to the remote environment, allowing to track which browsers are most commonly used and ensure compatibility with the latest versions.
User and session correlation
Each browser entry is linked to a specific user session, so an administrator can see which browsers are being used and who is using them.
Device information
Provides insights into the device and operating system which are associated with the browser.
Browser usage trends
Analyze browser data over time to identify trends in usage, such as shifts toward newer browsers or versions. This helps ensure that the system remains optimized for the most commonly used browsers and platforms.
Security insights
Monitoring browser versions can also highlight potential security risks that can arise from outdated browsers which might expose the system to vulnerabilities. This feature helps the administrator to detect users who may be connecting with less secure or unsupported browser versions.
The File Transfers section in the Analytics tab provides details about the file transfers occurring within the remote desktop environment, including the number of file transfers, Source IP, Profile name, etc. This data can help to identify file transfer patterns and optimize your remote desktop environment for faster and more reliable file transfers.
Key features
Allows admins and users to track and manage the file transfers in a session.
Allows enforcing compliance with security policies allowing admins to supervise the files.
Facilitates the monitoring of the bandwidth associated with file transfers to optimize resources.
Here you'll find the various options and actions available to process and customize your Analytics and Reports. With these tools, you can analyze and visualize data, filter results, and generate reports to suit your needs and gain valuable insights into your remote desktop environment.
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