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  • Introduction
    • What is Thinfinity® Workspace
    • About this Document
  • Product Overview
    • Architecture Components
    • Load Balancing
    • Deployment Scenarios Overview
    • Connectivity
      • Remote Desktop Access
      • Remote Application Access
      • Terminal Access
    • RPAM and Resource Reservation
    • Cloud Manager
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    • User Analytics
  • Getting Started
    • Basic Installation
    • Accessing Thinfinity® Workspace in Your Browser
    • Connection Types
      • Remote Desktop Connection
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      • Remote Intranet Web App Connection
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    • Configuration
    • Security
    • Beyond the Basics
  • Reference
    • Thinfinity® Workspace Configuration Manager
      • General Tab
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    • Thinfinity® Workspace Web Manager
      • Access Profiles
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        • Access Control Settings - Web Manager
      • Addons
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    • Thinfinity® Gateway
  • Configuration
    • RBAC and Resource Reservation
      • Configuring the Resource Reservation Feature
      • Role Definition with Permissions Groups
      • Granting Approver or Requester Role to a User
      • Enabling Resource Reservation
      • Granting a User Access to a Single Access Profile
      • Granting Access Permissions for a Group of Access Profiles
      • Grouping Access Profiles Under a Label
      • Restricting Access to a Resource
      • Exception Days - No Booking Allowed
      • Booking a Resource
      • Approving a Booking Request
    • Security
      • Managing the SSL Certificate
        • Creating a Self-Signed Certificate
        • Creating a CA Certificate Request
        • Importing a Certificate
        • Using ACME Certificates
      • Session Recording
        • Viewing Recorded Sessions
    • User Experience
      • Bidirectional Audio Redirection
      • Customizing the Thinfinity® Workspace Toolbar
        • Using web.settings.js
        • Using the SDK 'connect' Method
        • Extend the Thinfinity® Workspace Toolbar
      • Customize Translation
      • GFX and H.264 Support
        • Enabling H.264 for an Access Profile
        • Preparing a Remote Desktop for H.264 Support
      • How to Enable Multi-Monitor
      • Multi-Touch Redirection
      • Redirecting Devices
      • Remote FX
      • Enhanced Browser and DPI Support
        • Display Model Inheritance
        • Properties Reference Tables
        • The Calculation Process
        • Example
    • Extended Features
      • Remote Active Directory
        • How to Install and Configure Thinfinity® Remote AD Services
        • Active Directory Credentials Mapping
      • WebBridge - Direct File Transfer
        • Installing Thinfinity® WebBridge
        • Using WebBridge
      • Silent Install Options
    • License Server Manager
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      • Get a New Trial Serial Number
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      • Activate a Serial Number Offline
      • Registering a License with License Server Manager
  • Deployment Scenarios
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    • Multitenant - Several Subdomains
    • Implementing Secondary Brokers Scenarios
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      • OT Networks
      • Multitenant - Single Domain
  • Integrations
    • Integrating Thinfinity® Workspace
    • External Authentication
      • API Key
    • Customizing the Web Interface
      • Customizing the Logo
      • Organizing custom files
    • One-Time-URL (OTURL)
      • Customizing OTURL Connection
      • Enabling Features
  • Mobile Devices
    • Mobile Devices
    • Accessing Thinfinity® Workspace
    • Mouse Control
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  1. Configuration
  2. User Experience

Bidirectional Audio Redirection

PreviousUser ExperienceNextCustomizing the Thinfinity® Workspace Toolbar

Last updated 3 months ago

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To enable the use of Bidirectional audio redirection feature, first you need to activate it from the Configuration Manager and then from the Web Manager.

In Thinfinity® Configuration Manager, follow these steps:

  1. Navigate to Access Profiles tab then select the profile where you want to enable remote sound and click Edit.

  2. In the Profile Editor, go to Resources tab and check Enable Sound. The default sound quality is Optimum. You can increase the quality, by setting it up to Excellent, or make it lower, to gain performance. To adjust the sound quality, enable the functionality in the Web Manager then connect to the remote machine using this profile and try to listen to any sound playing remotely.

In the Web Manager, follow the steps:

  1. In Thinfinity Workspace home page, locate the access profile for which you enabled Bidirectional audio redirection, click on the three-dot menu and select Edit.

  2. In the profile Settings menu navigate to Resources:

    1. Check the option Enable Remote Sound.

    2. Choose the quality from Sound Quality.

    3. Select Play on remote computer.

  1. Connect and play a remote sound from your preferred browser.

If Microphone redirection is enabled (which it is by default), you will have to grant the browser permission to access it.