Recordings

The Recordings add-on allows administrators to review recorded user sessions for security, compliance, and training purposes. Remote session recording feature tracks all user interactions during remote sessions, offering a complete audit trail of activity, including keystrokes, mouse movements, and screen changes.

In the Recordings page administrators can access these recordings to investigate suspicious activity and ensure adherence to security policies. Recorded sessions can be stored securely and played back for analysis, enabling real-time monitoring or post-session reviews to enhance operational oversight.

The Recordings main page lists all the recordings made of the sessions on the access profiles where the features has been enabled. The recordings list can be filtered by HOST/IP and Users.

For each recording, the following info is available: Host/IP, User, Start, End and Duration.

When a user has the appropriate permissions to see sessions, a Play icon will be available below the Sign out button.

For details on how to grant a user permission to see recorded sessions, see Remote Desktop Session Recording.

Clicking the Arrow icon will open the Sessions Playback screen.

For each recording, the following functionalities are available:

Option	Description
Play	Plays a recorded remote desktop session.
Refresh	Refreshes the recorded session view.
Filter	Allows filtering by the host name/IP address.
Delete	Deletes the recorded session.

For details on how to configure the recorded sessions cleanup settings, see Recorded Sessions Clean-Up Settings.