Analytics

The Analytics feature allows assigned users to view historical data regarding logins, sessions, browsers, and connections established within the server in a given period of time.

To access, click the user profile icon and then on Analytics option.

In the main screen, you will find different categories to consult historical data from specific periods of time. The information is categorized into Sessions, Connections, Logins, Browsers, and File Transfers.

Feature Insights

Sessions Tab

The Sessions tab provides a comprehensive view of all active and past users. It allows real-time monitoring, tracking, and analysis of user activity.

Key features

• Real-time monitoring Displays all active sessions, including user information, duration, and the resource being accessed.

• Detailed sessions information Each session log provides critical details such as the username, the start time of the session, the duration, the IP address of the connection, and which applications or resources are being used.

• Historical data Sessions can be recorded, enabling long-term analysis of usage patterns, identifying trends, and assisting in resource planning. It's a useful tool for audits and for optimizing system performance over time.

• Sessions filtering Administrators can apply various filters to narrow down session logs based on time, user, or resource type.

• Connection status Provides details about the state of each session, such as whether it was successfully completed, if it is still active, or was prematurely disconnected, allowing for troubleshooting and performance diagnostics.

Connections Tab

The Connections tab displays information about your remote desktop connections, including connection duration, concurrent connections, and connection types. It helps you identify trends and optimize your remote desktop environment to ensure optimal performance and resource utilization.

This section is essential for monitoring and managing the flow of data between the user devices and the remote environment, ensuring smooth operations and maintaining security.

Key features

• Detailed connection overview Includes critical data such as the start time, duration, user information, IP addresses, and the type of connections.

• Connection status Displays the current status of each connection. It allows to identify issues in real time and address them.

• Bandwidth usage Tracks bandwidth consumption for each connection, monitoring the network performance and identifying any connection that may consume excessive resources to ensure that the network infrastructure is not overloaded.

• Protocol information Inform about the type of protocol used, helping to diagnose compatibility or configuration issues between client devices and remote environment.

• Historical connection data Stores past connection logs, to analyze connection trends over time. It's useful for optimizing resource allocation, forecasting usage, and identifying potential network bottlenecks.

• Security and compliance monitoring Track the IP addresses and types of connections. Administrators can ensure that connections are coming from trusted sources and in compliance with existing policies.

Logins Tab

The Logins tab offers comprehensive insights into remote desktop login activities, including key metrics such as the total number of login attempts, success rates, and login frequency patterns. This detailed data enables administrators to monitor user access behavior, helping to detect potential security threats, such as unauthorized login attempts or failed authentication attempts.

Key features

• Login attempts overview Displays all successful and failed login attempts, including the username, time, and date of each attempt, and the IP address of the device trying to access the system.

• Authentication method Provides details on the type of authentication used, username and password, multi-factor authentication or Single Sign-On, helping administrators verify the security methods during the login process.

• Success and failure tracking The login status is marked as either successful or failed. Helps detect unauthorized access attempts or brute force attacks.

• User behavior analytics Analyzes the login patterns of users such as frequency and time. Helps understand user behavior and identify any anomalies that could indicate suspicious activity.

• Geographical data The IP address of each login attempt can be traced to a geographical location, enabling administrators to detect logins from unusual or unauthorized locations, which can signal a compromised account.

• Historical login data Retains past login information, allowing for long term analysis and audit trails. This data enhances security measures over time.

Browsers Tab

The Browsers tab displays information about the web browsers used to access the remote desktop environment, including browser type, version, and platform. This data can help you understand the diverse range of devices and browsers used by your remote desktop users, and ensure that your remote desktop environment is optimized for all platforms and devices.

Key features

• Browser identification Displays detailed information about the web browsers being used by clients to connect to the remote environment, allowing to track which browsers are most commonly used and ensure compatibility with the latest versions.

• User and session correlation Each browser entry is linked to a specific user session, so an administrator can see which browsers are being used and who is using them.

• Device information Provides insights into the device and operating system which are associated with the browser.

• Browser usage trends Analyze browser data over time to identify trends in usage, such as shifts toward newer browsers or versions. This helps ensure that the system remains optimized for the most commonly used browsers and platforms.

• Security insights Monitoring browser versions can also highlight potential security risks that can arise from outdated browsers which might expose the system to vulnerabilities. This feature helps the administrator to detect users who may be connecting with less secure or unsupported browser versions.

File Transfer Tab

The File Transfers section in the Analytics tab provides details about the file transfers occurring within the remote desktop environment, including the number of file transfers, Source IP, Profile name, etc. This data can help to identify file transfer patterns and optimize your remote desktop environment for faster and more reliable file transfers.

Key features

• Allows admins and users to track and manage the file transfers in a session.

• Allows enforcing compliance with security policies allowing admins to supervise the files.

• Facilitates the monitoring of the bandwidth associated with file transfers to optimize resources.

Filter and Options Tab

Here you'll find the various options and actions available to process and customize your Analytics and Reports. With these tools, you can analyze and visualize data, filter results, and generate reports to suit your needs and gain valuable insights into your remote desktop environment.

Menu Options

Export/Export all Buttons

Export

Select the export format that best suits your needs. These file formats allow you to access and manipulate data in a variety of applications.

Export all

Export all the analytics data to a single file in the selected format. This provides a comprehensive view of the remote desktop environment in a single document, making it easy to review, analyze, and share the data with others.

Settings Button

Settings

The Settings section lets you customize how analytics data is displayed. You can choose between two options: Legacy, which shows the classic UI, or Show Graphics, which presents the data in a visual format.