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  • Introduction
    • What is Thinfinity® Workspace
    • About this Document
  • Product Overview
    • Architecture Components
    • Load Balancing
    • Deployment Scenarios Overview
    • Connectivity
      • Remote Desktop Access
      • Remote Application Access
      • Terminal Access
    • RPAM and Resource Reservation
    • Cloud Manager
    • Audit Logging
    • User Analytics
  • Getting Started
    • Basic Installation
    • Accessing Thinfinity® Workspace in Your Browser
    • Connection Types
      • Remote Desktop Connection
      • Remote App Connection
      • Remote Intranet Web App Connection
      • Telnet SSH Connection
    • Configuration
    • Security
    • Beyond the Basics
  • Reference
    • Thinfinity® Workspace Configuration Manager
      • General Tab
      • Broker Tab
      • Authentication Tab
        • Methods Tab
          • API Access Settings
          • RADIUS Settings
          • SAML Settings
          • OAuth 2.0 Settings
          • External DLL
        • Mappings Tab
        • 2FA Tab
        • Directory Services Tab
          • Local Computer Users Settings
          • Local Computer Users
          • Local Thinfinity IdP Settings
          • Computer Domain Settings
          • External Domain Settings
      • Access Profiles Tab
        • The [+] Access Profile
        • Desktop Access Profiles
          • RDC Access Profile
            • Core Settings
            • User Experience Settings
          • ThinVNC Access Profile
          • VNC/RFB Access Profile
            • User Experience Settings
        • Application Access Profiles
          • Remote App Access Profile
            • Core Settings
          • Web App Access Profiles
            • Web Link Access Profile
            • WAG Access Profile
          • VirtualUI App Access Profile
            • Core Settings
        • Web Folder Access Profile
        • Terminal Access Profiles
          • z/Scope Classic Access Profile
          • Telnet/SSH Access Profile
            • Core Settings
            • User Experience Settings
        • Label
        • Access Control Settings
      • VirtualUI Tab
      • Folders Tab
      • Permissions Tab
      • Protection Tab
      • Notifications Tab
      • Database Tab
      • z/Scope Classic Tab
      • Services Tab
      • License Tab
    • Thinfinity® Workspace Web Manager
      • Access Profiles
        • Desktop Access Profiles
          • RDC Access Profile
            • Core Settings
            • User Experience Settings
          • VNC
            • Core Settings
            • User Experience Settings
          • Thinfinity VNC
            • Core Settings
        • Application Access Profiles
          • Remote App
          • Web App
            • Web Application Gateway (WAG)
            • Web Link
          • VirtualUI App
        • Web Folder Access Profile
          • Core Settings
        • Terminal Access Profiles
          • Telnet SSH Terminal
          • Multi Terminal
        • Access Control Settings - Web Manager
      • Addons
        • Analytics
        • Brokers Monitor
        • Audit Log
        • Recordings
        • Members
        • Reports
        • Resource Reservation
    • Thinfinity® Gateway
  • Configuration
    • RBAC and Resource Reservation
      • Configuring the Resource Reservation Feature
      • Role Definition with Permissions Groups
      • Granting Approver or Requester Role to a User
      • Enabling Resource Reservation
      • Granting a User Access to a Single Access Profile
      • Granting Access Permissions for a Group of Access Profiles
      • Grouping Access Profiles Under a Label
      • Restricting Access to a Resource
      • Exception Days - No Booking Allowed
      • Booking a Resource
      • Approving a Booking Request
    • Security
      • Managing the SSL Certificate
        • Creating a Self-Signed Certificate
        • Creating a CA Certificate Request
        • Importing a Certificate
        • Using ACME Certificates
      • Session Recording
        • Viewing Recorded Sessions
    • User Experience
      • Bidirectional Audio Redirection
      • Customizing the Thinfinity® Workspace Toolbar
        • Using web.settings.js
        • Using the SDK 'connect' Method
        • Extend the Thinfinity® Workspace Toolbar
      • Customize Translation
      • GFX and H.264 Support
        • Enabling H.264 for an Access Profile
        • Preparing a Remote Desktop for H.264 Support
      • How to Enable Multi-Monitor
      • Multi-Touch Redirection
      • Redirecting Devices
      • Remote FX
      • Enhanced Browser and DPI Support
        • Display Model Inheritance
        • Properties Reference Tables
        • The Calculation Process
        • Example
    • Extended Features
      • Remote Active Directory
        • How to Install and Configure Thinfinity® Remote AD Services
        • Active Directory Credentials Mapping
      • WebBridge - Direct File Transfer
        • Installing Thinfinity® WebBridge
        • Using WebBridge
      • Silent Install Options
    • License Server Manager
      • Proxy Activation
      • Get a New Trial Serial Number
      • Activate a Serial Number Online
      • Activate a Serial Number Offline
      • Registering a License with License Server Manager
  • Deployment Scenarios
    • Single Machine Deployment
    • Distributed Deployment
    • Multitenant - Several Subdomains
    • Implementing Secondary Brokers Scenarios
      • Resource Pools
      • OT Networks
      • Multitenant - Single Domain
  • Integrations
    • Integrating Thinfinity® Workspace
    • External Authentication
      • API Key
    • Customizing the Web Interface
      • Customizing the Logo
      • Organizing custom files
    • One-Time-URL (OTURL)
      • Customizing OTURL Connection
      • Enabling Features
  • Mobile Devices
    • Mobile Devices
    • Accessing Thinfinity® Workspace
    • Mouse Control
    • Keyboards and Toolbars
    • Gestures
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  1. Getting Started

Accessing Thinfinity® Workspace in Your Browser

PreviousBasic InstallationNextConnection Types

Last updated 2 months ago

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After installing Thinfinity Workspace, you can access its web-based interface through your browser. This guide will walk you through the process of connecting to the platform for the first time.

1

Ensure the Installation is Complete

Before accessing Thinfinity Workspace, confirm that the installation process has finished successfully. The necessary services should be running in the background.

2

Open a Web Browser

Thinfinity Workspace operates as a web application, meaning you can access it through any modern web browser such as Google Chrome, Microsoft Edge, Mozilla Firefox, or Safari.

3

Enter the Localhost URL

By default, Thinfinity Workspace is accessible from the local machine using the following URL:

http://127.0.0.1:9443

This URL directs you to the Thinfinity Workspace web interface. If the default port (9443) has been modified during installation, replace it with the correct port number.

4

Log In to the Web Interface

Once the browser loads the Thinfinity Workspace login page, log in using the machine or domain administrator credentials. Then click Sign In to access the management dashboard.

Troubleshooting Web Access Issues

If you encounter issues connecting to the web app, consider the following:

  • Ensure the Thinfinity Workspace services are running as shown in Step 1.

  • Check firewall settings to confirm the required port is open.

  • Verify that no other applications are using the same port.

  • Restart the Thinfinity Workspace services if necessary.

By following these steps, you should be able to connect to the Thinfinity Workspace browser app successfully. Once logged in, you can begin configuring your environment and setting up remote access for users.