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  • Introduction
    • What is Thinfinity® Workspace
    • About this Document
  • Product Overview
    • Architecture Components
    • Load Balancing
    • Deployment Scenarios Overview
    • Connectivity
      • Remote Desktop Access
      • Remote Application Access
      • Terminal Access
    • RPAM and Resource Reservation
    • Cloud Manager
    • Audit Logging
    • User Analytics
  • Getting Started
    • Basic Installation
    • Accessing Thinfinity® Workspace in Your Browser
    • Connection Types
      • Remote Desktop Connection
      • Remote App Connection
      • Remote Intranet Web App Connection
      • Telnet SSH Connection
    • Configuration
    • Security
    • Beyond the Basics
  • Reference
    • Thinfinity® Workspace Configuration Manager
      • General Tab
      • Broker Tab
      • Authentication Tab
        • Methods Tab
          • API Access Settings
          • RADIUS Settings
          • SAML Settings
          • OAuth 2.0 Settings
          • External DLL
        • Mappings Tab
        • 2FA Tab
        • Directory Services Tab
          • Local Computer Users Settings
          • Local Computer Users
          • Local Thinfinity IdP Settings
          • Computer Domain Settings
          • External Domain Settings
      • Access Profiles Tab
        • The [+] Access Profile
        • Desktop Access Profiles
          • RDC Access Profile
            • Core Settings
            • User Experience Settings
          • ThinVNC Access Profile
          • VNC/RFB Access Profile
            • User Experience Settings
        • Application Access Profiles
          • Remote App Access Profile
            • Core Settings
          • Web App Access Profiles
            • Web Link Access Profile
            • WAG Access Profile
          • VirtualUI App Access Profile
            • Core Settings
        • Web Folder Access Profile
        • Terminal Access Profiles
          • z/Scope Classic Access Profile
          • Telnet/SSH Access Profile
            • Core Settings
            • User Experience Settings
        • Label
        • Access Control Settings
      • VirtualUI Tab
      • Folders Tab
      • Permissions Tab
      • Protection Tab
      • Notifications Tab
      • Database Tab
      • z/Scope Classic Tab
      • Services Tab
      • License Tab
    • Thinfinity® Workspace Web Manager
      • Access Profiles
        • Desktop Access Profiles
          • RDC Access Profile
            • Core Settings
            • User Experience Settings
          • VNC
            • Core Settings
            • User Experience Settings
          • Thinfinity VNC
            • Core Settings
        • Application Access Profiles
          • Remote App
          • Web App
            • Web Application Gateway (WAG)
            • Web Link
          • VirtualUI App
        • Web Folder Access Profile
          • Core Settings
        • Terminal Access Profiles
          • Telnet SSH Terminal
          • Multi Terminal
        • Access Control Settings - Web Manager
      • Addons
        • Analytics
        • Brokers Monitor
        • Audit Log
        • Recordings
        • Members
        • Reports
        • Resource Reservation
    • Thinfinity® Gateway
  • Configuration
    • RBAC and Resource Reservation
      • Configuring the Resource Reservation Feature
      • Role Definition with Permissions Groups
      • Granting Approver or Requester Role to a User
      • Enabling Resource Reservation
      • Granting a User Access to a Single Access Profile
      • Granting Access Permissions for a Group of Access Profiles
      • Grouping Access Profiles Under a Label
      • Restricting Access to a Resource
      • Exception Days - No Booking Allowed
      • Booking a Resource
      • Approving a Booking Request
    • Security
      • Managing the SSL Certificate
        • Creating a Self-Signed Certificate
        • Creating a CA Certificate Request
        • Importing a Certificate
        • Using ACME Certificates
      • Session Recording
        • Viewing Recorded Sessions
    • User Experience
      • Bidirectional Audio Redirection
      • Customizing the Thinfinity® Workspace Toolbar
        • Using web.settings.js
        • Using the SDK 'connect' Method
        • Extend the Thinfinity® Workspace Toolbar
      • Customize Translation
      • GFX and H.264 Support
        • Enabling H.264 for an Access Profile
        • Preparing a Remote Desktop for H.264 Support
      • How to Enable Multi-Monitor
      • Multi-Touch Redirection
      • Redirecting Devices
      • Remote FX
      • Enhanced Browser and DPI Support
        • Display Model Inheritance
        • Properties Reference Tables
        • The Calculation Process
        • Example
    • Extended Features
      • Remote Active Directory
        • How to Install and Configure Thinfinity® Remote AD Services
        • Active Directory Credentials Mapping
      • WebBridge - Direct File Transfer
        • Installing Thinfinity® WebBridge
        • Using WebBridge
      • Silent Install Options
    • License Server Manager
      • Proxy Activation
      • Get a New Trial Serial Number
      • Activate a Serial Number Online
      • Activate a Serial Number Offline
      • Registering a License with License Server Manager
  • Deployment Scenarios
    • Single Machine Deployment
    • Distributed Deployment
    • Multitenant - Several Subdomains
    • Implementing Secondary Brokers Scenarios
      • Resource Pools
      • OT Networks
      • Multitenant - Single Domain
  • Integrations
    • Integrating Thinfinity® Workspace
    • External Authentication
      • API Key
    • Customizing the Web Interface
      • Customizing the Logo
      • Organizing custom files
    • One-Time-URL (OTURL)
      • Customizing OTURL Connection
      • Enabling Features
  • Mobile Devices
    • Mobile Devices
    • Accessing Thinfinity® Workspace
    • Mouse Control
    • Keyboards and Toolbars
    • Gestures
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  1. Configuration
  2. User Experience

Enhanced Browser and DPI Support

Among the wide range of valid resolutions that Thinfinity® Workspace offers, the most commonly used —for its flexibility and simplicity— is “Fit to Browser”. This configuration allows you to adjust the remote desktop/remote application to fit the available browser size. However, when it comes to accessing a desktop from different devices, the sometimes huge differences between screen sizes and pixel resolutions (i.e. iPhone 4 vs a 27 inch iMac Retina Display) make it impossible to have a simple rule to determine the best remote desktop size. Even when the application is adjusting properly to the available size, the rendered screen might still look tiny or disproportionate, making the user experience not as satisfactory as expected.

Tailoring Fit to Browser

Now, using a new configurable browser detection ruleset, we can tailor the way we want to see of the remote desktop/application on every device. This ruleset allows you to specify rules that will detect the web browser, device and display characteristics, and set parameters that adjust the remote desktop/application resolution according to your own taste.

The main characteristics that need to be taken into account are:

  • The browser User Agent, that informs about the web browser and device.

  • The device pixel ratio, that informs about the real display resolution.

  • The device display size.

  • The display orientation (landscape or portrait).

The browser detection ruleset is stored in a file with entries that contain specifications (rules) that match general or specific devices. Each entry (model) can inherit matching parameters (properties) from a more general model. For example, you can define an iOS model and an iPhone4 can inherit the iOS model properties.

A default ruleset file named BrowserRules.ini is installed in the Thinfinity® Workspace program folder (C:\Program Files\Thinfinity\Workspace\bin64). To customize it, make a copy and name it Thinfinity.RemoteDesktop.BrowserRules.ini then save it to "C:\ProgramData\Cybele Software\Thinfinity\Workspace". You can safely customize this file as it won’t be overridden with a program update.

The structure of this file is as follows:

[default]
min-width = 640
min-height = 480
max-width = 2560
max-height = 1600
max-device-pixel-ratio = 1
[mobile]
parent-model = default
match-mobile = true
max-device-pixel-ratio = 2

Important!

For these setting to apply, make sure the acces profile's Resolution property is set to Fit to browser:

  • Configuration Manager>Access Profiles>Profile Editor>Display tab: Fit to browser is selected in Resolution field.

  • In Thinfinity Workspace home page: select the access profile, click the three-dot button and select Edit. In the Display tab, in the Resolution field, the Fit to browser section should be selected.

  • Alternatively, if you are using the SDK, set: resolution:"fittobrowser"

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Last updated 2 months ago

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