9.5 Session Recording

As part of the PAM (Privileged Access Management) system, the Session Recording feature allows administrators to record all the actions a user performs while connected to an access profile.

Sessions are recorded in a lightweight format and stored for each user. Also, they will be available from any HTML5 enabled browser in the Recordings page of the Web Manager (Thinfinity® Workspace home page) only for the user with the appropriate permissions.

To allow a specific user to access recorded sessions

1

Go to the Permissions Tab

In Configuration Manager, select the Permissions tab.

2

Check the 'Can Play Saved Sessions' Option

Check the Can play saved sessions option from the Users and groups list.

Once this feature is enabled, the user will be able to access the Recordings add-on in the Thinfinity® Workspace Web Manager home page.

3

Apply Changes to Commit Them

In Configuration Manager, make sure to click Apply to implement the changes.

For details on how to configure the clean-up operation for the saved sessions, see Recorded Sessions Clean-Up Settings.

An administrator can have permission to view either sessions recorded by them or by other users in the same Thinfinity Workspace server. For details, see Permissions tab.

To Enable the Session Recording for an Access Profile

1

Navigate to Access Profile Tab

In Configuration Manager navigate to Access Profiles tab, select the access profile.

2

Enable Record Remote Desktop Session

Open the profile editor, and in Advanced tab, check the Record remote desktop session option.

3

Apply Changes to Commit Them

In Configuration Manager, make sure to click Apply to implement the changes.

Alternatively, in Thinfinity Workspace Web Manager:

1

Open the Settings Menu of the Access Profile

Navigate to the access profile where you want to enable the session recording, click the three-dot button and select Edit.

2

Enable Record Remote Desktop Session

In the Advanced tab, select the Record remote desktop session option then click Save.

3

Commit Changes