Preface

Purpose of this Manual

This manual is a comprehensive guide designed to equip administrators and end-users with the knowledge and instructions necessary to effectively install, configure, and utilize Thinfinity® Workspace. It delves into all facets of the platform, ranging from the initial setup processes to advanced configuration techniques, troubleshooting methodologies, and best practices for optimal performance. This manual acts as a single source of truth, enabling users to leverage the full potential of Thinfinity Workspace.

Target Audience

This manual is primarily targeted towards DevOps & IT administrators, system engineers, security teams, support & maintenance teams as well as other technically proficient personnel who bear the responsibility of deploying, managing, and maintaining Thinfinity Workspace within an organization. It also caters to the needs of end-users who require access to applications and desktops through the platform, providing them with essential information on how to connect, navigate, and utilize the available resources. This manual aims to serve both seasoned professionals and those relatively new to the Thinfinity Workspace ecosystem.

Formatting Conventions

To ensure clarity and consistency throughout this manual, we adhere to the following formatting conventions:

• Code examples and configuration snippets will be presented in a monospaced font. This helps to visually differentiate code from regular text and enhances readability.

Important Critical information, warnings, and cautionary notes will be presented in this format. This emphasizes their significance and helps users quickly identify potentially crucial aspects.

• Bold formatting will be used for product names (Thinfinity Workspace) and UI elements ("Click on New Profile to start the wizard").

• Menu paths will indicate navigation within the Thinfinity Workspace. This provides clear guidance for users navigating the graphical interface. For example, "Configuration Manager > Access Profiles" instructs you to select the "Access Profiles" tab from the "Configuration Manager".

Contact Information and Support

For any inquiries, technical assistance, or general support related to Thinfinity Workspace, please utilize the following resources:

• Website: https://www.cybelesoft.com/ - Visit our website for product information, downloads, documentation, and more.

• Resource Portal: https://www.cybelesoft.com/resource-center/ - Access our dedicated resource and support portal to access product documentation, submit support requests, track progress, and access a knowledge base of frequently asked questions.

• Connect with us: https://www.cybelesoft.com/connect-with-us/ - Contact our support team via email for assistance with any issues you may encounter or reach out to our support team by phone for immediate assistance during business hours.